IT services is the discipline that manages information technology via the use of computer technology.
IT encompasses a wide range of areas including computer software, hardware, programming languages, database, reporting, analytics, telecommunications, methodologies - whatever is involved in getting the job done using computer-related services.
IT services provide a variety of benefits and services for the organization:
|Cost savings and restructuring||Capacity management|
|Improved quality||Reduced time to implementation|
|Staffing efficiencies||Predictable costs|
The IT Services data architecture supports Software as a Service (SaaS), Application Service Provider (ASP) and On-Demand applications delivery models by which a vendor provides web-enabled software applications.
The IT Services data models provide an integrated data architecture for the planning and management of overall IT services as well as the implementation of specific business functions such as HR & Payroll, accounting, order-processing, contact management, purchasing, budget and inventory via the Business Area Models.
|Engagement||HR & Payroll|
|Project / Task||Accounting|
|Expenses / Costs||Purchasing|