Retail banking involves banking institutions transacting business directly with individual and small business consumers as opposed to other banks and corporations.
Retail banks typically deal with loans, mortgages, savings and checking accounts, deposit certificates, safe deposit boxes and credit cards. Some retail banks also provide brokerage accounts, fiscal maangement and retirement plans.
Retail banks delivery products and services via branches, internet, phone, mobile, ATM and other channels.
Retail Banking is one of the most dynamic and evolving industries worldwide as reflected in the trends:
Banks in developing and transitioning countries such as Eastern Europe and China charge more for products and services than do banks in mature markets. These countries are adopting online and call center banking to avoid the cost of infrastructure buildup.
The Retail Banking models provide a comprehensive data and reporting architecture to address the needs of retail banks across their entire business and may be seamlessly integrated with other ADRM Financial Services industry offerings.
|Financial Product & Service||Transaction|
|Marketing||Business Metrics & Performance Management|
ADRM Software provides offerings for both US and non-US Retail Banks.